Role overview

We have a fantastic opportunity for a Group Sales and Marketing Executive to join our team within Vistry Services, at our Bishops Cleeve office in Cheltenham. As our Group Sales and Marketing Executive you will be responsible for providing guidance across prospecting, marketing and customer journey and input into ongoing systems, process, and policy development for maximum UX and CX satisfaction. You will assist with data analysis and produce adoption metrics for upward reporting to monitor delivery of the customer journey and sales KPIs and assist with the application of digital marketing. Provide administrative support to the day-to-day operation of the group sales and marketing function, developing and communicating new processes as required

We are pleased to say, this role can accommodate agile working arrangements.

• Let’s cut to the chase, what’s in it for you…
  • Competitive basic salary and annual bonus
  • Agile working possible (dependent on role)
  • Up to 33 days annual leave plus bank holidays
  • Private Healthcare and Dental Insurance
  • Competitive contributory pension scheme
  • Life assurance – 4 x your annual salary
  • Share incentive schemes
  • Employee rewards portal with many more benefits…
• In return, what we would like from you…
  • Behave in line with our company values – Integrity, Caring and Quality
  • Experience in a property sales and/or marketing role, preferably in a new homes environment
  • Understanding of all functions within and connected to sales and marketing
  • Good knowledge and usage of CRM systems, COINS and Keys Expert User
  • Good understanding of effective communication with appreciation of the target audience and the ability to tailor content accordingly
  • Ability to plan, organize and prioritise workload
  • Excellent working knowledge of Microsoft Outlook, Word, Excel, PowerPoint
  • Attention to detail and the ability to provide a quality presentation of information
  • Strong communication and interpersonal skills
  • Strong attention to detail
  • Good time management
  • Ability to remain calm and work under the pressure of deadlines
  • Enjoy working as part of team
  • Can-do attitude

  Desirable –

  • Understanding of industry standards and regulations including consumer code, NHQC, GDPR, ASA
  • Experience of supporting in the application of digital marketing, particularly with SEO, CMS content management
  • Foundational understanding of the marketing channel mix with a particular focus in digital marketing
  • Familiar with CMS systems and competent in the basic support of managing content
• More about the Group Sales and Marketing Executive role…
  • Support changes to processes, policies and systems and new functionality in Keys to comply with the NHQC and regulatory changes
  • Produce data on systems adoption and monitor customer journey milestones (Six Clicks reservation, Meet the Builder, Home Demo Inspection, Extras ordering, Handover ) in line with company policy and the customer journey.
  • As Expert User, act as a port of call for Keys related issues, inputting into enhancements required for optimum UX and CX experience
  • Assist with Keys testing, attend user groups and run training sessions as required
  • Oversee administration of sales training via external suppliers, and support Vistry Learn with course updates, keeping abreast of legal and regulatory changes
  • Support in the management of GMB lists
  • Undertake presentation and content audits of our developments on our retail websites
  • Act as a support to regional teams with CMS queries
  • Support the Digital team with content updates across our retail websites
  • Assist with group sales and marketing reporting and communications, presentation preparation
  • Help organise meetings and exhibitions/conferences, taking minutes and drawing up action plans
  • Obtain quotes for approval, process POs and manage invoice queries
  • Assist with updating sales and marketing resources on company intranet, including policies and best practice guidelines on BMS

At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.

We’re proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We’re also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we’re making Vistry.