Role overview
- ID: 2024-6219
- Entity: Vistry
- Region: Vistry Merseyside & Cheshire West
- Department: Customer Service
- Contract Type: Fixed Term Contract - Full Time
- Job Location: Warrington, Cheshire
- Date Posted: 04.10.2024
We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our office in Warrington. As our Customer Service Coordinator, you will be responsible for providing a first-class level of customer service through assisting customers.
You will be working within a team, assisting with the rectification of defects whilst properties are within the warranty period, liaising with purchasers and sub-contractors to enhance the customer experience under The Customer Journey. You will be organised, extremely helpful, and resourceful, and able to use own initiative. You’ll understand that what you do is important, and impacts on the team, the department, and the wider business. You will ensure all calls received into the department are answered professionally and courteously and logged accordingly, and liaise between sub-contractors, sites, and clients to ensure requests are undertaken and completed and to provide administration support for the department.
We are pleased to say, this role can accommodate agile working arrangements.
- Let’s cut to the chase, what’s in it for you...
- In return, what we would like from you...
- More about the Customer Service Coordinator role...
Finally, let’s tell you a bit more about us...
We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.
You’re probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there’s nowhere better to build your career. We’re proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
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Benefits
Regional Office Location
Why Vistry
Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.